Personal information, browser storage, and your choices when using Helvetia Quant Labs services.
Reviewed:
Helvetia Quant Labs Inc., a private corporation based in North Vancouver, British Columbia, Canada, is responsible for personal information it handles through this website and its employee and shareholder portals.
Direct privacy enquiries, access requests, and complaints to the corporate contact below. Please identify the service concerned; do not send passwords, authentication codes, private keys, or financial account credentials.
Website requests disclose technical information such as IP address, browser details, requested page, and time of access to our hosting and security services. This supports delivery, fault diagnosis, and protection against misuse. Public search processes the words you enter to return relevant website content.
The contact form requires your name, email address, subject, and message. Organisation and telephone details are optional. Enquiries are delivered by email so we can assess and respond to them. Provide only information relevant to your enquiry; ordinary email is not a secure channel for sensitive records.
Restricted services additionally process account, authentication, access, and audit records. Employee functions process profile, attendance, leave, and employment documents; shareholder functions process identity and register-related records for authorised users. These are not public website records.
We use information to provide requested services, manage the relevant employment or corporate relationship, maintain security and records, and meet applicable legal obligations. Consent is requested where required. Refusing optional browser preferences does not prevent access to public content or disable necessary authentication.
Where EU or UK data-protection law applies, the relevant grounds may include requested pre-contractual steps or a contract, legal obligations, necessary legitimate interests in service operation and security, and consent for optional storage. The applicable ground depends on the processing and relationship, not simply on visiting this website.
The website uses Vercel for hosting and delivery and Resend for enquiry and service email. Restricted services use Microsoft Entra and Microsoft 365/SharePoint for identity and corporate records, and Neon for application records. Providers receive the information needed for their respective functions; using the public site does not itself sign you into these services.
Information may also be disclosed to authorised personnel, professional advisers, or authorities where necessary and legally permitted. Social-media links lead to external services; their separate privacy notices apply after you follow a link. Public pages do not embed social-media feeds.
HQL operates in Canada and uses international service providers. Processing can take place in Canada and the United States, including hosting, email, and operational services. Provider support and subprocessors may involve additional locations; no exclusively Swiss or Canadian storage commitment is made here.
For a particular service, contact us for its processing locations and the applicable transfer arrangements. Where cross-border safeguards are required, the relevant adequacy decision, contractual safeguards, or other lawful mechanism must apply. This notice does not replace service-specific contractual information.
Retention depends on the purpose and record: handling an enquiry and its follow-up, administering an account or employment relationship, preserving required corporate records, investigating security events, or resolving legal claims. A browser cookie expiry is not the deletion period for server records or backups.
Under British Columbia PIPA, information used to make a decision directly affecting an individual must generally be retained for at least one year after that use. Other employment, tax, corporate-record, and legal requirements can require longer retention. Contact us for the period applicable to your record.
Access restrictions, authenticated sessions, encrypted network connections, and security checks protect restricted services. No internet service can guarantee absolute security.
You can request access to your personal information and correction of inaccuracies, and ask about its use, disclosures, and retention. Where applicable law provides, you may also request erasure, restriction, or portability, object to processing, or withdraw consent. Legal recordkeeping duties and the rights of others may limit a request.
Contact us using the details above with enough information to locate the relevant record. We may verify identity proportionately before disclosure. For BC PIPA access requests, the usual response period is 30 days, subject to lawful extensions. You may raise a complaint with the Office of the Information and Privacy Commissioner for British Columbia or another competent authority, including the Swiss FDPIC where Swiss law applies.
The review date identifies the current published notice. Material changes to purposes or optional storage will require updated information and, where required, a new choice before that processing starts.